Business email compromise (BEC) attacks aren’t new, but they’re growing increasingly effective, according to Zeljka Zorz at Help Net Security. Zorz cites an article from BakerHostetler, in which two attorneys describe how BEC attacks work and why they’re so effective.
The lawyers explain that BEC attacks involve targeted phishing attempts coming from spoofed or compromised email accounts. These phishing emails are much more convincing than generic, untargeted spam because they appear to be coming from someone within or adjacent to the victim organization, such as from the accounting department.
“The email, of course, is not from the accounting department but from a fraudster,” the attorneys write. “Sometimes the bad actor compromised an accounting department employee’s email account to find customers, steal invoices and gain an understanding of the cadence and manner of billing emails. Sometimes the bad actor compromised the customer’s email account for the same purpose and then used an email that looked enough like the vendor’s accounting department email address to trick the customer. But whatever the method of access and communication, the two entities share the same outcome: Money has been paid to bad actors, and it is highly unlikely that it will be recouped, even with law enforcement intervention.”
These attacks will continue to proliferate as security technologies improve, because they exploit human weaknesses rather than technical vulnerabilities. Zorz concludes that employees need to be educated about these attacks in order to defend against them.
“Employees who deal with payments should be taught about the danger presented by these emails, instructed on how to spot red flags, and regularly reminded to always verify all requests to change bank account information by calling a known telephone number for that customer, vendor or business partner (definitely not a phone number included in the email!),” Zorz writes. “Finally, a business might be wise to these tricks, but it costs them nothing to raise awareness and educate customers and business partners by sending an email delineating all this information and good advice.”
New-school security awareness training can enable your employees to thwart attacks that bypass technical defenses.
Help Net Security has the full story
SOURCE: KnowBe4
