Vane3alga

Business
Focused
Technology

Automation:  the technique of making an apparatus, a process, or a system operate automatically
We set up our “Out of Office” notice to let people know that we cannot respond to email while we are away for vacation.  This is the most basic form of automation that we perform in our businesses. Other examples include:

There are a lot of things we are currently automating in our businesses, but what is next?
Tesla Motors has significantly moved autonomous driving forward with Autopilot.  At its most basic level, driving is a process.  Tesla has taken that process along with a myriad of sensors and controls and built logic to have them all function together seamlessly.  This is much simpler than it sounds, but it is happening.
If you have a repeatable process that is already in place, you may want to think about leveraging your current technology to take the next step towards automating that process.

What should be automated:

  1. Tasks that are labor intensive and provide no value add from a customer point of view:

Most companies have a line of business applications that most of their business runs out of.  These applications usually have tools that can be utilized to streamline your processes and minimize costs due to manual errors.

Have you looked at your application lately to see if you are taking full advantage of its capabilities?

  1. Processes that keep you from scaling:

If you are addressing and stamping 1000 envelopes every month and that takes 2 full time resources to accomplish, it may be time to look into technology that can address and apply the postage automatically.  Is emailing those same letters an option?  If so, resources can then be allocated to quality control and other tasks in your organization that are more customer focused.
Scaling then becomes an efficiency of the automation that has been put into place.

  1. Error prone/Customer facing tasks:

Organizations with large campuses that are open to the general public usually have a staff member walk around, turn on the lights, TV’s, and other electronics to prepare for the day.  In turn, that same staff member shuts everything down after hours.  With the introduction of new IoT (Internet of Things) devices, you can automate this task.  These devices can be scheduled to power on and off equipment at specific dates and times, usually saving energy and guaranteeing a repeatable experience for your customers.
What you decide to automate in your business is up to you.  Some things maybe should never be automated, but there are always efficiencies to be gained by utilizing your existing or investing into newer technology.
 
 
 

Success Stories

President, Transportation Company

Your technical support team has always been able to handle our needs quickly, efficiently, and patiently. We appreciate your timeliness and the hours you have saved us. It is great to know that we have people at IT360 capable to provide solutions to our problems.

President, Transportation Company

Recent
Technology News

IT360 News
Summer Travel = Cyber Risk

How to stay secure on the go with it360 As summer kicks into full gear, many professionals find themselves working from new locations—whether it’s a vacation rental, a hotel lobby, or the occasional airport gate. While flexible work environments can boost morale and productivity, they also introduce a new wave of cybersecurity risks. We want […]

Read more
IT360 News
Halfway Through 2025: Is Your Tech Strategy on Track?

A mid-year check-in from it360 As we reach the midpoint of 2025, it’s a great time to pause and reflect: is your current IT strategy truly supporting your business goals? We encourage you to use this moment as a strategic checkpoint—to assess performance, identify gaps, and plan with purpose for the second half of the […]

Read more