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AI in it: What you’re missing out on

Artificial Intelligence (AI) is no longer a distant concept—it’s actively transforming the way businesses operate, particularly in IT. If your organization isn’t yet leveraging AI-driven tools, you could be missing out on major opportunities to optimize workflows, detect system vulnerabilities faster, and enhance data-driven decision-making.

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AI tools can automate repetitive, time-consuming tasks like ticket routing, system monitoring, and patch management. This not only improves efficiency but also frees up your IT team to focus on higher-value strategic projects. Imagine a system that identifies a bottleneck before it causes delays or automatically adjusts workflows based on usage trends. That’s the power of AI automation in action.

Cybersecurity is also benefiting from AI. With machine learning algorithms, AI tools can scan networks in real time, flag anomalies, and even predict potential threats faster and more accurately than traditional methods. Proactive protection isn’t just smart—it’s essential. On top of that, AI enables IT leaders to analyze large volumes of information at lightning speed, allowing them to make informed decisions based on real-time insights. Whether it’s forecasting system usage, improving resource allocation, or identifying trends, AI helps organizations move from reactive to strategic.

In this evolving digital landscape, automation has become a critical enabler of success. That’s where IT360’s AI Automation solutions can help. Their focus on low-code/no-code platforms offers a revolutionary approach to development—one that democratizes technology and allows businesses to rapidly deploy custom applications with minimal coding. This significantly reduces costs, accelerates development timelines, and empowers teams to respond quickly to business needs.

IT360 specializes in assessing automation opportunities, identifying areas where low-code/no-code solutions can be most effective, and delivering scalable applications that drive efficiency and productivity. Beyond the immediate operational gains, this approach encourages innovation by enabling non-technical staff to contribute to development efforts. By breaking down silos and tapping into a broader range of insights, companies can foster a more collaborative and agile culture. Plus, with scalability built in, these solutions grow and evolve as your business does.

If your IT strategy doesn’t yet include AI or low-code/no-code automation, now is the time to explore what you’re missing and how IT360 can help you stay ahead.

Did you know? Windows 10 end of life:

Microsoft has officially announced that support for Windows 10 will end on October 14, 2025. While devices running Windows 10 will continue to operate, they will no longer receive security updates, feature enhancements, or technical support from Microsoft. For business owners, this change has critical implications for security, compliance, and operational continuity.

After October 14th, PCs still running Windows 10 will continue running, but they will be at greater risk for cyberattacks, as they will no longer receive patches for new vulnerabilities. This lack of protection could expose your business to serious risks.

Beyond security concerns, unsupported systems may create compliance challenges depending on your industry. Regulatory frameworks like HIPAA, PCI-DSS, and others often require up to date, supported software. Running an unsupported operating system could put your business out of compliance and at risk of penalties.

Microsoft recommends upgrading to Windows 11 to maintain a secure and supported IT environment. For business owners with older systems or more complex infrastructure, Microsoft will also offer an Extended Security Updates (ESU) program—a paid option that provides critical security updates beyond the October 2025 deadline. However, this program does not include feature updates or ongoing technical support and should be considered a temporary solution while planning a full transition.

Now is the time to assess your organization’s devices, budget for necessary upgrades, and work with your IT provider to create a smooth migration plan. Waiting until the last minute could result in rushed decisions, avoidable downtime, and increased costs. By planning ahead, you can protect your business, maintain compliance, and ensure your technology is ready to support future growth.

Questions? Contact IT360, and we would be happy to help answer them.

Project Spotlight

IT360 recently partnered with a school district serving hundreds of users and devices to conduct an Extensive Network Discovery project across all departments and locations.

The client was seeking a clear, comprehensive assessment of their current IT operations and systems. Our team delivered an in-depth asset audit and a full analysis to uncover potential security deficiencies. This discovery phase provided a detailed understanding of the district’s existing infrastructure and outlined strategic recommendations to improve performance, security, and compliance with industry standards.

By leveraging IT360’s expertise, the district is now positioned to make informed decisions that will strengthen their IT infrastructure and better protect their digital assets moving forward.

Dunk on Don

The Madness is over! Thank you to all who participated in this year’s “Dunk on Don” March Madness Challenge. While everyone earned bragging rights this year for beating Don, a big congratulations goes out to our winner – Rich – who had a very impressive bracket! Rich will be receiving a $50 gift card to Buffalo Wild Wings, while our second and third place winners – Max and Jonathan – will be receiving $25 gift cards to Buffalo Wild Wings. Great job, all!

Dunk on Don 2025

IT360 moms

This Mother’s Day, we’re celebrating the incredible women who power both their families and our IT360 team. Whether they’re leading projects, solving problems, or juggling school drop-offs between meetings, these moms bring unmatched dedication, strength, and heart to everything they do. In honor of the moms everywhere, here’s some of our IT360 moms’ infinite wisdom:

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Kelsey: Let them pick out their own clothes. It will save you many morning battles and give you endless smiles at seeing the “unique” outfits they come up with!

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Mykisha: Cherish every moment with your loved ones. The memories you create today will be the treasures of tomorrow. Happy Mother’s Day and Happy Birthday to My Mom! 

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Jamie: Surround yourself with people that let your light shine bright and laugh everyday until your cheeks hurt.

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Amy: My best advice is to love every minute you share together. Kids grow way too fast, so  stop and make the memory last.

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Michelle: “This too shall pass,” so be present, enjoy making memories, and give yourself (and your children) grace when mistakes are made. Oh, and NEVER say no to a snuggle request!

Let’s take a moment to celebrate the moms of IT360—you make our team stronger in every way. 💐💻❤️

Success Stories

President, Manufacturing Company

We are high speed and wireless with computer systems for everything we do. I do not worry at all because it has not been an issue since IT360 became a part of our company.

President, Manufacturing Company

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